Courtney comes to CoVerica Agency Alliance from Liberty Mutual, where she juggled responsibilities in sales, service and training. She spent five years with Liberty Mutual and thoroughly enjoyed leading multiple training initiatives with Liberty’s “Sales and Service Delivery Team.” Her efforts positively affected her team’s ability to have high and efficient sales & service performance during each training classes. Courtney also assisted in the professional development of her training team, preparing other trainers to successfully launch new initiatives and collaborating with the instructional design team on program enhancements.
She has a passion for adult learning and helping others become successful in their professional roles, and is a valuable addition to the CAA team. Courtney attended Indiana State University in which she received her bachelor’s degree in Communications, Human Development, and Adult Learning, and continues to actively take courses to support her professional development.
Courtney grew up in Indianapolis, Indiana, and now resides in Princeton, Texas with her husband and daughter. She is a full-time mom, wife, daughter, sister, friend, and training specialist. Outside of work, Courtney can be found baking, napping, teaching English as a second language to young kiddos, and going on mini-adventures with her beautiful 8-year-old best friend & daughter, Kaydence.